Help articles
Handle a rights request
Work an access, correction, erasure or nomination request.
- Share your intake page. Open Data Principal Rights and use Open intake portal.
- When a request arrives, the person has already confirmed their email. It appears in the queue with a ticket number and a due date.
- Open the ticket. Move it to In progress when you start.
- Do the work in your own systems.
- Mark it Resolved and add a resolution note. The person gets a response email from your template.
Every change is logged on the ticket.
Check the right response times for your business with counsel.